Returns & Exchanges

At AZO, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn garments with their original tags attached into the original shipping bag or a sturdy box of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 5-7 business days.